CEO/Employee Benefits Advisor: Kyle Fenrich
Phone: 780-468-9292 Ext 4
Email: kyle@fenrichfinancial.com
Kyle goes to great lengths to ensure that his clients are provided with an outstanding customer service experience by presenting himself with a friendly and personable attitude. Kyle has been an advisor for 22 years and has personally written over 2000 group plans in his tenure. While Kyle attended NAIT to obtain his Business Administration Diploma, he worked in the administration department at Fenrich Financial, which gave him the opportunity to learn how to operate all sides of the company.
Fun fact about Kyle: He is a foodie! He can often be found indulging in new and interesting food combinations, both at home and at local restaurants.
Employee Benefits Advisor: Felicia Hunter
Phone: 780-468-9292 Ext 3
Email: felicia@fenrichfinancial.com
With a varied background in client relations, office administration, and management, Felicia has the necessary skills to go above and beyond her role an Employee Benefits Advisor and as our Office Manager. With over 10 years of experience as an Advisor, she is always developing new ideas to keep our company organized, she works hard to create an inviting atmosphere, and does whatever it takes to meet each client’s needs. She is an expert in our role and she always ensures our clients are well taken care of.
Fun fact about Felicia: She’s a big fan of glamping and has an admirable setup for weekend getaways.
Account Manager: Amanda Jennings
Phone: 780-468-9292 Ext 1
Email: amanda@fenrichfinanial.com
Amanda has an outstanding knack for customer service and is an invaluable member of our team. With over 7 years as an account manager, she always ensures the success of our customers and works hard to keep their plans operating smoothly and efficiently. She helps to answer all our client’s questions and concerns and is always there to lend a hand when you need her.
In the office, Amanda creates and emails quotes to new clients, corresponds with existing clients, and helps to process paperwork for our plan administrators. She also helps with a number of different organizational tasks, forever improving our online filing systems.
Fun fact about Amanda: She loves to spend time outdoors and can be found camping during warm summer weekends
Client Relations: Mira Bilyashova
Phone: 780-468-9292 Ext 2
Email: CSR@fenrichfinanial.com
Mira is a friendly and personable client relations representative who excels at providing exceptional service to our valued clients. She is always there to handle inquiries, provide support, and ensure a smooth onboarding or renewal process. Mira has a Bachelor’s Degree in Foreign Language Instruction and has completed a degree program in Accounting and Auditing. She has also recently completed a Sales CRM Expert Certificate which has equipped her with the skills required to be an excellent Client Relations Representative.
Mira loves to help improve internal processes and efficiencies within the team and she has a knack for organizing proposals and summaries. She’s a highly organized, efficient communicator who is always ready to support our team and clients.
Fun fact about mira: she loves the outdoors and fostered a love of mountaineering in Kazakhstan, which she still practices in Canada with her family.
Marketing Coordinator: Shaylene Flanagan
Email: shaylene@bloomsocialco.net
As our marketing coordinator, Shaylene is constantly seeking new opportunities to market our company to larger audiences. She works to maintain our websites, print advertisements, newsletter, and other internal and external documents.